Terms of service

Overview
Welcome to Booker Boutique Boston. Throughout these Terms, "we," "us," and "our" refer to Booker Boutique Boston. We operate this store and website — along with all associated content, tools, and features (the "Services") — to give you a curated shopping experience. Our Services run on Shopify's e-commerce platform.

These Terms of Service, along with any policies referenced within them, spell out your rights and obligations as a user of our Services.

Please give these a careful read — they cover important legal territory, including warranty disclaimers and liability limits.

By accessing or using our Services in any way, you're agreeing to these Terms and our Privacy Policy. If you don't agree with either, please don't continue using our Services.

Section 1 – Accounts and Eligibility
By agreeing to these Terms, you confirm that you're at least 18, or have reached the age of majority where you legally reside.

Using our Services — whether that means browsing our store or completing a purchase — may require you to share information like your email, billing details, and shipping address. You confirm that anything you provide is accurate, current, and complete, and that you're authorized to share it.

You're responsible for keeping your account credentials secure and for everything that happens under your account. Accounts can't be transferred, sold, or licensed to anyone else.

Section 2 – Product Information
We work hard to represent our products accurately online, but keep in mind that colors and appearance can look different depending on your screen or device settings.

We can't guarantee that a product will look or perform exactly as it appeared on your screen.

Product descriptions are subject to change at any time at our discretion, and we reserve the right to discontinue items or limit purchase quantities by customer, region, or jurisdiction.

Section 3 – Placing Orders
Placing an order is an offer to buy, not a guaranteed sale — we reserve the right to accept or decline any order for any reason. An order isn't final until we've confirmed it.

Payment must be received and processed before we accept your order. Please double-check your order before submitting, since we may not be able to cancel it once it's underway.

If we cancel, change, or decline an order, we'll try to notify you using the contact information you provided at checkout.

Returns and exchanges are handled according to our separate Refund Policy.

By purchasing from us, you confirm the items are for your personal use, not for resale.

Section 4 – Pricing and Payment
Prices, discounts, and promotions can change without notice. Whatever price is in effect when you place your order is what you'll be charged, and it will appear in your order confirmation.

Unless stated otherwise, listed prices exclude sales tax, customs duties, and shipping fees, which are calculated separately at checkout or upon delivery.

You agree to keep your account and payment information accurate and up to date, and you confirm that any payment method you use is valid and authorized for your use.

Section 5 – Shipping
Delivery estimates shown on our site are just that — estimates, not guarantees. We're not responsible for delays caused by carriers, customs, or other factors beyond our control.

Once your order is delivered to the address provided at checkout, risk of loss transfers to you.

See our Shipping Policy for further details.

Section 6 – Intellectual Property
Everything on our Services — logos, trademarks, text, images, graphics, and design — belongs to us or is used under license, and is protected under applicable IP law.

You're not permitted to copy, distribute, alter, or commercially exploit any part of our Services without our written permission first.

Section 7 – Third-Party Tools
We may offer access to tools built by third parties that we don't operate or control. These are provided "as is," without any warranty, and using them is entirely at your own risk.

Section 8 – Links to Other Sites
Our Services may link to outside websites. We don't review or vouch for their content, and we're not liable for any harm that may result from your use of them.

Section 9 – Our Relationship with Shopify
Booker Boutique Boston runs on Shopify's platform, which gives us the tools to sell to you. That said, any purchase you make is a transaction directly with Booker Boutique Boston — Shopify has no responsibility for our sales, products, or anything arising from them.

Section 10 – Privacy
Any personal data we collect through our Services is handled according to our Privacy Policy.

Section 11 – Warranty Disclaimer
Our Services and products are provided "as is" and "as available," with no warranties of any kind, express or implied, to the extent the law allows.

Section 12 – Limitation of Liability
To the maximum extent the law permits, Booker Boutique Boston is not liable for indirect, incidental, special, or consequential damages arising from your use of our Services or the products you purchase through them.

Nothing here overrides any protections you're entitled to under U.S. federal or state consumer protection laws that can't be waived.

Section 13 – Indemnification
You agree to defend and hold harmless Booker Boutique Boston and its affiliates from any claims arising out of your violation of these Terms or applicable law.

Section 14 – Resolving Disputes
Before pursuing formal action, any dispute related to these Terms or your use of our Services should first be raised with us directly and in good faith at info@bookerboutique.com so we can try to resolve it informally.

This doesn't affect your right to file a claim in small claims court, or any consumer protection rights that can't legally be waived.

Section 15 – Severability
If any part of these Terms is found unenforceable, the rest will remain fully in effect.

Section 16 – Full Agreement
These Terms, together with any additional policies posted on our site, make up the complete agreement between you and Booker Boutique Boston.

Section 17 – Governing Law
These Terms are governed by the laws of the United States, without regard to conflict-of-law rules.

This doesn't limit any rights you're entitled to under mandatory consumer protection laws in your state or jurisdiction of residence.

Section 18 – Updates to These Terms
We may revise these Terms at any time by posting the updated version to our site. Continuing to use our Services after changes go live means you accept the revised Terms.

Contact Information

Email: info@bookerboutique.com

Phone: +1 (617) 997-4915

Customer Service hours:

Monday to Friday: 9am - 5pm (ET)
Saturday and Sunday: 12am - 4pm (ET)

Store name: Booker Boutique Boston

Warehouse Address: 50 Terminal St Bldg 2 Unit 414, Charlestown, MA 02129, United States

Company name: RM Retail Group

Company nr: 99536919

Company Address: Naaldwijkseweg 8 C 14, 2291 PA Wateringen, The Netherlands